LabPlay Studio's Service Design - Design Thinking, Management Consultancy, Creativity and Innovation in Birmingham. Lab Play Studio

LabPlay Studio is a strategic design consultancy, which puts people and users first when designing unique services that enhance the customer experience.

Our practical and pragmatic tools and methods have been universally refined for use by micro-business, SMEs and large organisation across multiple sectors and industries. We create customer impact and add value through empathy, exploration and the understanding of user perceptions, to deliver satisfying experiences while expanding our clients’ service capabilities. We use qualitative research to provide customer research solutions that provide a nuanced understanding of behaviours and trends to inform business strategy and organisational planning. 


Case Study

innovative culture and practices