By Elliott Lee-Pipps
…It’s our first Blog!
Introductions first, I’m Elliott, and I work at LabPlay Studio. LabPlay Studio is a new independent design thinking and research agency based in Birmingham UK.
We help businesses and organisations to produce innovative new services, products, ideas, policies or strategies. We develop and encourage new ways of working, new ways of thinking and new ways of doing.
How do we do this you may ask? We use our creative agency to boost yours, by using a mixture of creativity and analytical thinking to add value, increase growth and generate solutions.
Whether you need to tackle complex problems, develop a brand strategy or you need to create products or services that address the unmet needs of your users – we use design thinking methods and strategic consultancy to make your life easier.
‘We put people first and enhance human-centric user experiences'.
Our design thinking process makes business consulting fun, engaging and an interactive journey, which seriously adds value to your customers’ experience and users’ experience.
Some organisations want to design better services, increase productivity or simply achieve a competitive advantage, well now we can guide you through this process, provide training to upskill your teams or you can outsource your problems to us.
The additional benefit of taking advantage of our Design Sprints or Training that it also increases:
Team and organisational learning
Productivity to name but a few.
Sounds too good to be true, well it’s not, we just work differently and think differently, and our approach to failure and risk is not what normally get taught in business management schools or any school for that matter.
‘Move fast. Fail Fast. Test Things. Break Things. Repeat’.
Failure is our friend and not a foe. We understand that teams and organisations often learn more from failure than success, so we don’t believe it is a problem. However, most problems stem from not learning from past failures and action-based learning is what we are all about.
As a result of our innovative approach to management consultancy, LabPlay Studio offers a safe space for non-linear creative thinking that delves deep into customer insights in order to create little, small, significant or somewhat radical solutions.
'Serious play, Serious fun, Serious business'.
Yes, we’re young, free-spirited and playful. Yes, we mix business, creativity and academia. Yes, we probably use too much alliteration. But more importantly we’re pragmatic – we use whatever works and often draw from other industries and disciplines to achieve practical outputs and outcomes for you and your business in a way that truly impacts on your customers or service users.
Finally about me…
As a Lab Assistant, I ensure the smooth day-to-day running of the company and manage LabPlay Studio's social media accounts.
We don't do Customer Services representatives, we do Well-Being, so my job is to ensure the well-being of our clients, customers and users to ensure they have the best possible experience.
My role as Master Builder involves serious-play, as I Imagine, Solve, Build and Lead in the construction of brick-based projects (aka Lego).